When the largest wave of outrage comes, you should not write volubly about the situation. In the case of Nestle, this would mean inviting Greenpeace and key environmental action think tanks to work with senior Nestle supply chain execs on finding realistic alternatives to current methods of production.
Not all of it, but a good amount of it. The issue exceeded the crisis in social networks and came to the political debate. Mar 19— Nestle Hi everyone — We do care and will continue to pressure our suppliers to eliminate any sources of palm oil which are related to rainforest destruction.
Overlooked cultural factors. In fact, even today different blogs and Facebook pages that speak badly about the brand for that situation are still open. They relate to people.
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The vast majority of news is about unfortunate accidents and scare stories. Very good things can come of it if you follow that path.
If someone claims something about your company or products that is inaccurate, politely respond to their comment with a link to factual information that will help them reconsider their position.